How can we help?
Find quick answers below, or send us a support request and our team will get back to you, usually within 1–2 business days.
Frequently asked questions
Is Offerat free to use?
Yes. Browsing and saving offers is completely free, and you don't need an account to look at deals.
How do I use an offer?
Open the offer, check the details and expiry date, then visit the business (tap "Get directions" for the route). Show the offer in the app if the business asks for it.
Why can't I see offers near me?
"Near Me" needs permission to use your location. Check that location access is allowed for Offerat in your phone's settings, then try again. We only use your location to sort offers — we never store it.
An offer was wrong or the business didn't honour it. What should I do?
Use the "Report" option on the offer in the app, or send us a support request below with the business name and what happened. We review every report.
What is the Exclusive badge?
Offers with the red ★ Exclusive badge are deals made just for Offerat. You won't find them anywhere else. Businesses can offer one from our Business page.
I own a business. Where do I get help?
Visit our Business page for pricing, offer rules and the Business form.
I forgot my password.
On the login screen, tap "Forgot password" and follow the link we email you. If it doesn't arrive, check your spam folder or contact support below.
How do I delete my account?
Send us a support request from the email address on your account with the topic "Delete my account", and we'll remove your account and business data.
Still need help?
Tell us what's going on and include as much detail as you can — the offer or business name, what you expected, and what happened.
Usually within 1–2 business days